Audits

1. Independent Stock Auditing & Control (including unannounced independent stock counts)

Stock management is one of the primary determinants if profit can be realised in the food and hospitality industry. Our focus on our clients’ profitability rests on 3 foundational and non-negotiable principles that when implemented guarantee profitable food and operational costs:

 

  • A point of sale system that is correctly set up and implemented in full.
  • Capturing of goods received vouchers (supplier invoices) timeously and verified independently.
  • Regular and complete stock takes where independent auditing can confirm the theoretical and/or assumed stock levels.

 

Unfortunately with the proliferation of stock theft and workplace dishonesty, knowing exactly what stock was sold and what is still on hand can best be done by outside, independent “stock auditors”. From building a proper database in a point of sale, to training staff and offering real time capturing of GRVs we ensure that your theoretical stock levels are accessible at the push of a button. We offer the additional service of unannounced stock takes using our independent trained personnel. The actual stock on hand is then checked against the theoretical and variances are reported to the owner. In addition our reporting flags areas and/or personnel and/or systems that are impacting on stock control within the client’s business. With randomised and unannounced stock takes we work strictly on a minimum of 3 month contracts as within 3 stock takes issues can be identified and resolved.

2. Compliance and Performance Auditing

The rise of unique premises’ landlords (such as housing estates and sports clubs, etc.) makes it more important than ever that the “right” food operator is selected and standards maintained that enhance the offerings on these unique premises.

 

We offer a contract based solution that addresses this. Clients receive a monthly report detailing all or some of the following:

 

  • Hygiene standards
  • Food standards
  • Drinks & bar service standards
  • Customer service standards
  • Security controls, systems improvement suggestions
  • Systems improvement suggestions
  • This is based on onsite assessments our professionals undertake at the food outlets and includes
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Testimonials

“I highly recommend the product and service in which Maslow offers my business. The A.I Bot which they have incorporated into my daily operation has proven wildly beneficial. It has streamlined our stock capturing process 10-fold by taking the work off, of the hands of my management. It’s completely automated and requires only a simple manual scan of an invoice. After you drop that scan into the necessary folder, you can consider the rest of the work done, it takes seconds. Whereas prior to this my management where spending 2 hours a day capturing invoices line-by-line. That time can now be spent on more important tasks like actually running our restaurant and making us money. The admin team are also super helpful and complete any tasks in which the bot cannot without hesitation, they are always super transparent and on-the-ball. Eddie and his team are a great help and an excellent team to work with. I would recommend this product to any restauranter who appreciates efficient time management within your company.”
~ Andre Du PlessisOwner Lupa Osteria Midstream
“Incredibly insightful contact point of our working relationship. Look forward to the next journey we work together as the valuable experience and sector knowledge provided by Eddie encouraged progress and a productive network throughout our mandate.”
~ Nicolas de SousaRebels Playground
“Had the opportunity to work with Eddie and doesn’t take much to notice that Eddie maintains a friendly and action – oriented individual. He displays excellent personal leadership and interpersonal skills, making him an excellent team player and communicator. His all rounded knowledge and experience provides any company a great asset in team development and leadership.”
~ Sami Al KouatlliGeneral Manager PF Changs
“After 16 years of running a very successful and busy restaurant, we knew that there was a big hole in our operations efficiency and general systems. Most restaurants are very reactive and we had a huge need to take Pronto to the next level of excellence. The list of what they have experience with is extensive and working with Eddie and Wayne has given us the opportunity to radically improve our business and the way we do things on a daily basis. The experience that Eddie and Wayne have shared with us has translated to monetary savings and their decades-long experience as operators has been invaluable in taking our business to the next level. Professional, hard-working, and a pleasure to have around. What we have created together is a great foundation for our business so that the next 16 years are even better than the last.”
~ Natasha MacielOwner Pronto Italian Restaurant
“From being an enigma to our go to guy is a great achievement. You and your team have done such a great job on Uncle Jim’s. I will recommend your company far and wide. We will spread the word. The journey has just started and moving forward with you and your team by our side will be like having the wind on our back. Thank you, thank you very much you both are true professionals in every sense of the word.“
Uncle Jims
"Eddie, an adept operator in the restaurant business, consistently showcased outstanding professionalism throughout his career. Renowned for his high integrity, he fostered a positive work environment and earned the trust of both colleagues and patrons. Beyond operational excellence, Eddie stood out for his forward-thinking mindset, evidenced by his strategic analyses that fueled the restaurant's growth and adaptability in a dynamic industry. Notably, his ability to quickly and effectively read market trends set him apart, allowing the establishment to stay ahead of the curve. Eddie's holistic skill set, encompassing operational prowess, integrity, forward thinking, and market acumen, positioned him as a standout figure in the competitive landscape of hospitality."
~ Francois van der MerweThe Alshaya Group
"I have worked with Ed when I owned the Piza e Vino Eagles Landing franchise in 2016. He was head of operations for that group at the time. He assisted our store with implementing and training in various franchise business operational structures like purchasing ,costing , compliance, HR, etc. He always showed impeccable work ethic and professionalism in our dealings and I would recommend his services."
~ Jose Dos PassosColada Hospitality Club
"We cannot operate without Eddie and his amazing team! It took us years to find someone that actually understands the intricacies of a POS system as an IT system and in addition has the restaurant knowledge on the ground to understand practical implementation. Now we can focus on running a Franchise and Eddie sorts us out behind the scenes. He is very reliable, trustworthy and most importantly passionate not only about his business, but ours! Our Franchisees also independently uses him for external Audits and has that trust that he will perform them diligently, whilst knowing the Brand inside out. We have contracted Eddie for our second Franchise aswell, which shows our trust and dependency on his expertise. I would highly recommend this to any restaurant or franchise!"
~ Estelle De BeerHennies Group
"Dawsonscreek has assisted us with implementing,maintaining and running our data base through GAAP......nothing is ever too much for them. The security of knowing that most loop holes have been closed and the idea of an eagle in the sky watching over has assisted our company to improve probability, I cant stongly enough recommend using their services. Thank you to Eddie and his team for their continued professional support and guidance."
~ Richard LeeTindlovu Group
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